Connecting communities to better health.
OMD Care Solutions supports healthcare and community organizations with outreach, navigation, patient engagement, and coordinated access to essential services.
Practical support for organizations serving real people.
Our model is designed around the moments that shape a person’s experience: learning about services, navigating next steps, receiving support, and knowing who to call when something goes wrong.
Community outreach
Relationship-driven outreach that builds awareness, trust, and access.
Learn more →Care navigation
Support connecting individuals to resources and helping them understand next steps.
Learn more →Patient engagement
Welcome calls, follow-up, satisfaction outreach, and issue escalation support.
Learn more →Designed for collaboration across the healthcare ecosystem.
OMD is building the operating foundation to support organizations that improve health and social outcomes in New York.
View partnership pathwaysSimple, disciplined, and built to scale.
Listen
Understand the people, geography, goals, and service gaps.
Plan
Define responsibilities, workflows, safeguards, and success measures.
Coordinate
Support implementation through clear communication and follow-up.
Improve
Review feedback, address issues, and strengthen the experience.
Professional systems. Human connection.
Community-centered
We approach every interaction with dignity, clarity, and respect.
Partnership-focused
We aim to become a dependable extension of the organizations we support.
Built for growth
We develop repeatable processes that can expand responsibly over time.
Build stronger connections with the communities you serve.
Talk with OMD about a focused pilot, partnership opportunity, or future collaboration.